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Knowledgebase Categories |
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| The knowledgebase is organized into different categories; please select a category that you are interested in. You can also search the entire knowledgebase by entering keywords in the navigation bar beside this text. |
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 | Articles |  |
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 | I paid but I did not receive my order. |  |
| First of all, check your spam as sometimes it can end up in there. If you still can't find it, submit a ticket with a copy of your invoice and my support team will be happy to send you a download link after they have verified your order. |
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| Does your books work on laptop computers? |  |
| The PC Secret Formula works regardless of desktop or laptop. Providing you have Windows running you'll be fine. |
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| I can't open the file. How do I do this? | |
| A: There is a free zipper to unzip the file on the download page. To unzip the file simply:
1. download and install the free zipper, Then download the file that needs unzipping.
2. Right click on the file that needs to be unzipped and select "Extrac |
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| What forms of payment are accepted? | |
| Customers can pay by Visa, MasterCard, American Express, Discover, Eurocard, Bravo, Diners Club, Carte Blanche, and JCB. We also accept PayPal for most products.
For recurring billing products, ClickBank currently accepts credit card and PayPal payment |
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| I tried to buy a product, but my credit card was declined. I know my card is good, so why did your system decline it? | |
| We recommend contacting your credit card company first to determine if there is an issue with the provider that can be resolved. If your credit card company denies declining any charge, then your card was declined by our risk management system. This is a |
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| I see a charge from ClickBank on my bank statement, but I don't recall what I bought. How do I find out who or when was it purchased? | |
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If you see a charge by ClickBank or CLKBANK on your bank statement, chances are that you or a person in your household made a purchase from ClickBank. If the charge appears on your statement after Jan. 1, 2006, our customer service team can provide you |
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| I paid for the product but no download link was sent to me. | |
| Q : How do I get the download links for the product that I paid for?A : If you have paid for the product in our website and no download links were sent to you, the best course of action is to login to the support website and send the |
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| Does your product, PC Secret Formula, work on a Mac/Apple Computer | |
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Q : Does your product, PC Secret Formula, work on a Mac/Apple Computer?A: The PC Secret Formula only works for personal computers running Windows 98, 2000, XP, and Vista, .Q : Will you release a version |
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| How Do I Get Support For the Product I purchased? | |
| How do I get support for the product that I purchased? The easiest way to get support for your product is to create an account our website www.replytokris.com. Once |
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| Why is my PC so slow? | |
| You made the investment in your PC so that you could enjoy the benefits of a fast, easy machine that would make your life easier and more enjoyable. Unfortunately, after continued use, all PC’s suffer the effects of a corrupt and ineffective Window erro |
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